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FAQ or Frequently Asked Questions are a set of questions generally asked by the organizations who want to avail of the offers placed by the websites where the organizations can involve in e-trade, on-line auctions and all kinds of business deals. By glancing through the questions, one can get cleared on the different questions or doubts confronting him/her.
We have placed a number of useful and valid questions to our users so that they can have  the most efficient usage of our website.

FREQUENTLY ASKED QUESTIONS

  1. What is timberhunt.com ?
  2. What is an on-line market place?
  3. Why is an online procurement community needed in timber and associated  Industry?
  4. How is timberhunt.com different from other companies that offer an online marketplace ?
  5. Will timberhunt.com recognize my company's negotiated contracts with suppliers ?
  6. What types of organizations are timberhunt.com members?
  7. Who in my organization should use timberhunt.com?
  8. What type of products  can I buy or sell on timberhunt.com?
  9.What type of services can I avail of on timberhunt.com?
 10. What types of transactions does timberhunt.com support?
 11. What types of services will timberhunt.com support in the future?
 12. What do I need to do to get the timberhunt.com solution deployed in my organization?
 13. Does timberhunt.com support global business transactions? How are issues like    
      Currency exchange and customs managed? 
 
14. Does timberhunt.com support confidential transactions?


1.What is timberhunt.com ?

timberhunt.com is the vehicle for timber and associated companies and their suppliers to develop a powerful global online procurement community. Our mission is to be the best operating vehicle for this community, improving the business performance of our member organizations by delivering e-transaction, fulfillment and knowledge-based services that help to reduce the total cost of ownership for purchased goods and services.
We link buyers and sellers of  timber and associated products and services to deliver greater choice, easier transactions and better information. We provide integrated procurement solutions that enable buyers and sellers to transact via online catalogs and auctions. Over time we will also provide a comprehensive range of fulfillment services (e.g. quality assurance, finance & insurance, and logistics & supply chain), tools, resources and community services that enable members to more  effectively manage their purchasing and sales activities.

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2.What is an online marketplace?

An online marketplace, often referred to as a procurement portal, connects buyers and suppliers on the Internet. The backbone of an online marketplace is its transaction platform, an advanced software application that lets users search an online E-catalog, participate in an online auction, complete transactions, and automate manual tasks. This application often links to existing systems (such as an ERP system) in your enterprise, to further automate activities between you and your buyers or suppliers.

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3. Why is an online procurement community needed in the timber related industry?

Costs for purchased goods & services represent a significant percentage of total operating expenses for all timber and the industries produce associated products. That percentage is higher when costs related to the process of procurement are considered. These are costs associated with identifying the right supplier and processing paperwork; transporting goods and services: and holding goods in inventory over time. Moving procurement to the Internet can significantly reduce TCO for key inputs by automating manual tasks, enlarging the universe of trading partners (thereby increasing opportunity), and enabling greater opportunity for aggregate purchasing and collaboration. For example, buyers benefit from expanded access to a greater number of suppliers, and from increased speed and effectiveness during the sourcing and purchasing process. Suppliers can reduce printing and distribution cost by publishing their catalogs electronically, in a central repository on the online marketplace. Both buyers and suppliers benefit from reduced administrative costs because online marketplaces automate many of the steps in the procurement process, but more importantly gain a greater amount of time to focus on more value-added activities in their relationship. In addition, there are significant benefits in bringing together distinctive knowledge and skill in a wide range of purchasing areas.

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4. How is timberhunt.com different from other companies that offer an online marketplace ?

a) timberhunt.com offers a strong business platform
b) We are dedicated to the timber and associated industry
c) We are focused on procurement
d) We deliver a comprehensive suite of services
e) We offer a network of global buyers and suppliers
f) We offer a market-leading, open technology platform

a) timberhunt.com offers a strong business platform ..

timberhunt.com believes that buyers and suppliers in timber and associated industry benefit most when their trading relationships are collaborative and dynamic. To that end, timberhunt.com enables members to do much more than conduct catalog-based transaction. Members can participate in auctions and aggregate buying, share ideas and exchange best practices, and access relevant tools and information.

b) We are dedicated to the timber and associated industry

timberhunt.com was founded with the single purpose of eliminating inefficiency across the entire purchasing value chain for the timber and associated industry. We have no other focus. They are to assemble the world class talent and deep Asian industry-specific knowledge to achieve this purpose.

c) We are focused on procurement ...

timberhunt.com understands that there are many pressure points in managing procurement in the timber and related industry, an incredibly complex and price-squeezed industry, and one in which procurement is a major proportion of revenues (approximately 65%). And we believe that there are many more commercial opportunities to take unnecessary costs out of the equation, particularly through leveraging the Internet, and aim to equip our members with a powerful set of transaction, fulfillment and knowledge services and tools that enable them to do so.

d) We deliver a comprehensive suite of services ...

No other procurement solution matches timberhunt.com's current offer, or presents a vision that is quite as compelling.
Members are able to use timberhunt.com to publish and search online product catalogs, compare supplier prices, issue purchase orders online, and conduct forward and reverse actions. Members who integrate our solution with their ERP systems can also use timberhunt.com to manage purchase orders, tract status of orders, and manage invoicing. This is, however, only a base offering. We are building a comprehensive suite of fulfillment services and knowledge applications relevant to your business to help you manage operating capital expenditures. We also offer industry news and market insight to help keep you up to date on the timber and associated industry with our News and Events section.

e) We offer a network of global buyers and suppliers...

The timberhunt.com community will include the Asia's largest timber and associated industries and their suppliers. These organizations represent diverse geographies and sectors of the timber and associated industry. That provides an ideal environment for suppliers to market their products and services, and for buyers to obtain the best prices from qualified suppliers.
In addition to the network of members in the timberhunt.com community, we are also leading the way to ensure interoperability across all other market sites. The result is winning solution for all trading partners: the widest selection of buyers and the largest market for goods and services.

f) We offer a market-leading, open technology platform

We know that a solid technology platform is key to completing transactions successfully. Our technology platform also delivers unparalleled flexibility. Not only is it possible to access and trade across the timberhunt.com community with a standard browser, but creating a deeper integration into your ERP systems is simple. The open standards of the platform mean that timberhunt.com can talk to any enterprise-wide buying system. Should a company not wish to make the investment in deploying and integrating such a system, timberhunt.com has created a hosted environment to assist in getting full value from the marketplace. This enables companies of all sizes to participate, no matter what their level of e-commerce readiness.

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5. Will timberhunt.com recognize my company's negotiated contracts with suppliers?

Yes,  infact a contract-driven purchases are facilitated by timberhunt.com. Since factors such as price and payment terms have already been determined, the entire process is automated, and this can support your contracts already negotiated.

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6. What types of organizations are timberhunt.com members?

timberhunt.com members range in size from small companies to large multi-national conglomerates. The  timberhunt.com community includes timber and all associated products including veener,  direct materials, logistics services, MRO services, utilities, and capital equipment.

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7. Who in my organization should use timberhunt.com?

In buying organizations,  timberhunt.com provides solutions and content that meet the needs of people ranging from senior executives and mid-level managers in the purchasing or procurement departments, to line staff who need to get parts on time to ensure continued delivery timber and associated products.In selling organizations, typical users are senior executives mid-level managers, and line staff in the business development, direct sales, channel sales, and marketing/E-catalog management departments.

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8. What types of products  can I buy or sell on timberhunt.com ?

timberhunt.com aims to meet all the procurement needs of timber related products manufacturers. Suppliers can offer raw materials, capital equipment, MRO services, insurance and financial products and logistic services.

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9.What type of services can I avail in timberhunt.com?

Under our services, we offer help in finance & banking by giving built-in online payment function ability for buyers using purchasing cards to deal with and buy products from suppliers. We provide inspection agencies to our registered members.

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10. What types of transactions does timberhunt.com support?

a)
Direct buy from online catalogs...
b)
Forward and Reverse Auction services...
c)
Aggregate Buying Services...


a) Direct buy from online catalogs ...

Suppliers increase their exposure to buyers by publishing their catalogs electronically with timberhunt.com. It's easy to upload your catalog initially, as well as update content over time.

b) Forward and Reverse Auction services ...

Sellers often use forward auctions to sell slow-moving, excess, or obsolete inventory items or distressed/returned merchandise. In this model, there is a single seller and many potential buyers. Buyers use the reverse auction model when products/services are not available in a catalog or covered in a contract, or when contracts need to be negotiated. Here, there is a single buyer and many potential suppliers.

c) Aggregate Buying Services...

timberhunt.com offers a demand aggregation service to buyers interested in specific product categories. We use the combined buying power of our customers to negotiate volume discounts with key vendors in broad product markets. In our model, timberhunt.com will either negotiate a 'sliding' scale volume discount structure with several vendors; or, we will use a reverse auction format and ask vendors to bid on the combined volume purchase.

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11. What types of services will timberhunt.com support in the future?

Read about services currently in development at "Current & Upcoming Services" under the Services option.

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12. What do I need to do to get the timberhunt.com solution deployed in my organization?

To complete transactions or take advantage of services offered by timberhunt.com, you need to join the timberhunt.com network of buyers and sellers. This involves a quick registration process and close support from the timberhunt.com Customer Service team to learn more about how it works & the benefits of buyers & suppliers see the "Listings" options.

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13. Does timberhunt.com support global business transactions? How are issues such as currency exchange and customs managed?

timberhunt.com solutions leverage the Internet's ability to eliminate traditional barriers to global trade. In fact, timberhunt.com solutions provide enough flexibility so members may conduct transactions with companies half-way around Asia, or just a few miles away. Currently, timberhunt.com relies on its staff of service specialists to support issues such, as currency exchange and customs. If you would like to find out more, please send us an e-mail.

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14. Does timberhunt.com support confidential transactions?

Yes. timberhunt.com offers a neutral platform for its online community. All timberhunt.com transactions are
confidential between the buyer and the seller, so that only the two parties can see prices, terms and other restricted information.

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